Delivering Customer Delight
Welcome to the […]
Finishing 2019 on a High Note
Our Canadian Thanksgiving has come and gone and now American Thanksgiving, Black Friday and Cyber Monday are around the corner with the holiday season close behind.As business owners we all start the New Year with a fresh slate and have 365 days (366 in 2020!) to get things done with new goals. It seems lately that I have been hearing sheer disbelief about where the year has gone and how crazy it seems to already be counting down the days to 2020 - where did the time go?
Part of the Sandwich Generation?
The ‘sandwich generation’ is a growing demographic within the baby boomers (1947-1966) and they were the first to struggle with both the financial needs of kids in post secondary education and retired parents.
Reboot for Results
As we fall into the last quarter of the year, I am witnessing an all too familiar situation that many entrepreneurs and sales professionals find themselves in: overload and catch up mode. In a recent conversation with one, she summed it up beautifully saying “I am going at Mach 2 with my hair on fire!”
One Important Relationship Everyone Should Have
Every time I see a headline like this, I automatically think about relationships with other people such as one’s spouse, child, parent, […]
7 Tips to Help Change Your Business Building Perspective
I spend the better part of my time coaching and speaking with entrepreneurs and the one thing I will often hear at […]
A Dream Come True!
As you read this, I have just wrapped up four days in Vancouver with 11,000 of my closest new friends. What an […]